Small cracks count
A split can be hard to see from below, especially on darker concrete tiles.
Check nearby pieces
If a tile broke because of foot traffic or impact, its neighbours may have been affected as well.
Use the proper profile
If the replacement tile is the wrong profile, it may not sit properly with the tiles around it and can create another place for water to get in.
Ready to get the fault checked?
Explain what has happened rather than telling the roofer which part you think needs replacing.
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